Oswaldo Puentes Insurance Agency
1445 North Loop W, Suite 222
Houston, TX 77008
Tel - (713) 864-1020
Fax - (713) 864-3999
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The Personal Touch

Puentes Insurance Agency is more than just a business associate. We are your friend. We have been in business in Houston for more than 30 years; we know Houston and we know our community. We work closely with you to provide you the best service and the best possible coverage at the most affordable price.

All members of our staff receive the training necessary to become knowledgable about all insurance products available as well as the particulars of each company we represent. To better serve you, everyone in our agency is fully bilingual in English and Spanish. We are very proud of our staff! 
 

Oswaldo Puentes AAI,
Owner and Founder

Phone: (713)-864-1020

After attending the University of Houston, Oswaldo worked for a few years in the engineering and finance industry. He became an Insurance Agent in 1980 in the field of Life, Health and Financial Services. In 1983, he started his career in the property and casualty field representing Farmers Insurance Group of Companies growing rapidly to become one of the most successful agencies in Texas.

Upon successful completion of state required examinations, Oswaldo received his diploma as Accredited Adviser in Insurance in 1986. His desire for growth and success led him to achieve the highest honors given by Farmers Insurance Group in his almost 30 years with the company. 

In January 2013, Mr. Puentes decided to become an Independent Agent with the purpose of expanding the options of coverage, premium and package discounts for his clients. His aspiration as an Independent Insurance Agent is to continue to provide top notch customer service satisfaction by offering more options of coverage and premium structure from several different insurance companies.


Esmeralda Mendez
General Manager

Phone: (713)-864-1020

Esmeralda started her insurance career with Puentes Insurance Agency in 1997. She has held every position within the agency and has accumulated a vast body of knowledge in all insurance products.

Esmeralda’s personal attention to each client enables her to procure the needed coverage at the lowest possible premium. Clients appreciate her expertise and readily refer friends and family to our agency. Her knowledge, enthusiasm and dedication have made her a favorite among customers and colleagues.  


Crystal Garcia
Customer Service Representative

Phone: (713)-864-1020

Crystal has been working in the insurance industry for the past six years, and has found that she loves focusing on providing service to the Hispanic community. Her training in insurance products and customer service provide Crystal with the confidence to offer clients the high quality, personal service they deserve.

Crystal truly enjoys working with clients and always with a smile.


William Puentes
Customer Service Representative

Phone: (713)-864-1020
Customer Service Representative